Luis Balbuena Jr., MD

Otolaryngology
CHRISTUS Trinity Clinic
English
All Ages
4.9/5 Read Reviews

Locations

  • CHRISTUS
    Ear, Nose and Throat
    703 S. Washington Ave., Marshall, TX 75670
    Hours
    • Monday: 8 a.m. - 5 p.m.
    • Tuesday: 8 a.m. - 5 p.m.
    • Wednesday: 8 a.m. - 5 p.m.
    • Thursday: 8 a.m. - 5 p.m.
    • Friday: 8 a.m. - 5 p.m.

Hospital Affiliations

CHRISTUS Good Shepherd Medical Center

CHRISTUS Health Plan

CHRISTUS Trinity Clinic


Insurance Accepted

  • Aetna US Healthcare
  • AmeriGroup
  • Blue Cross Blue Shield (BCBS)
  • BlueChoice TC
  • Brookshire Bros
  • CHRISTUS Health Plan
  • CHRISTUS Health Plan - Medicare Advantage
  • Cigna
  • Cigna Healthspring
  • First Health
  • HealthSmart
  • Humana ChoiceCare Network
  • Humana Medicare Advantage
  • Humana Military TRICARE
  • Imperial Health Plan Medicare Advantage
  • Medicaid
  • Medicare
  • PHCS TC
  • Procare Advantage, LLC
  • Railroad Medicare
  • Superior Health Plan
  • TRICARE South Region
  • TriWest
  • Uniformed Services Family Health Plan (USFHP)
  • United Healthcare (UHC)
  • United Healthcare (UHC) - Community Plan
  • USA Managed Care

Education & Certifications

Residency: Brooke Army Medical Center

Medical Education: The University of Texas School of Medicine at San Antonio

Certification: American Board of Otolaryngology - Head and Neck Surgery


Ratings & Reviews

  • Overall Quality of Care 4.9
  • Listened Carefully 4.9
  • Explained Things Clearly 4.9
  • Spent Enough Time 4.8
  • Showed Courtesy & Respect 4.9

Patient reviews (89)

5.0

I have always been very pleased with Dr. BALBUENA.

5.0

Great people and great service.

5.0

I was very pleased with the way I was treated and cared for.

5.0

Great care

5.0

More informative and thorough with all complaints, than most doctors .

5.0

Don't change a thing

5.0

Great Office

5.0

I wouldn't go to any other ENT. Been going to Dr. Balbuena since 2004. The best care.

5.0

Was very please with first visit

5.0

Dr. BALBUENA, Is an excellent head, nose and throat doctor, he demonstrates great wisdom, knowledge, and understanding of the field of medicine he is in. He is well mannered, courteous, explains the pros and cons in what he is treating a person for. If they will listen to what he says and do what he asks, they will get better soon. We appreciate Dr. LUIS BALBUENA, JR, MD and NATALIE EMERY, NP-C.

5.0

See you on next appointment!

5.0

Dr. BALBUENA HAS BEEN WONDERFUL SINCE I STARTED SEEING HIM. WOULDN'T GO TO ANYONE ELSE.

5.0

Thank you for everything you did. This doctor is great.

5.0

Excellent

4.0

Improve on the wait time before being seen. I was in waiting room for 30 mi before being put in a room. Then had to wait 40-45 minutes in a room.

5.0

I would definitely recommend him to everyone!!

5.0

He was a great dr

5.0

Great

5.0

Great experience

5.0

Continue being the excellent physician that you are. Your wonder staff follows your example.

5.0

She is very easy to talk to I really like going to her

5.0

Love this man ! Such a wonderful doctor and clinic !

5.0

N/A

5.0

I have no complaints

5.0

Good doctor really glad we found him !

5.0

They send reminders for the appointment

5.0

Thanks

5.0

Thank you for being there for your patients.

5.0

Went above and beyond explaining every thing what he was doing and fixing to do. He was super great

5.0

None

5.0

Dr. Balbuena and his staff have become friends over the years. I feel they are always glad to see me. And I them!

5.0

I appreciate the care I get from them.

4.0

He explained what he was doing and why he did an excellent job of explaining what was going on with me.

5.0

Love Dr Balbuena!

5.0

My nose bleeding ha stopped completely since my visit.

5.0

It’s nice to have professional treatment in my home town. He is respectful and concerned.

4.0

not able to get you to file all my bills with my insurance....this has been going on since 2014! every 3 months you do not file with my insurance until I insist. this will be the last time I will insist since it is my understanding that If you do not file with my insurance I will not be liable for the payment of the bill.

5.0

Awesome

5.0

100% cares about patient care and put the focus on quality care!!!

5.0

Thank you for your courtesy

4.0

Listen more

5.0

NONE

5.0

Very pleasant atmosphere.

5.0

He helped me choose Dr Balbuena

5.0

This is one of the very few doctors I’ve seen in many years that seems to care about health and patients . He is a wonderful doctor

5.0

Keep it up

5.0

Marshall is very fortunate to have Dr. Balbuena and his staff located here.

5.0

Thanks and keep up the good work.

5.0

Very friendly and explained things well

5.0

They are always very courteous and respectful

5.0

Keep up good work.

5.0

He was very detailed about my procedure and also about the next steps to take.

5.0

He has always takes care of my sinus problems.

5.0

Would recommend this practice to friends and family.

5.0

We did have to wait for awhile in the room but that’s expected with any Dr’s office

5.0

Thanks and I appreciate your ear and helping hand!Merry Christmas and Happy New Year!

5.0

None

5.0

Everyone in this office shows true care about the person not just as a patient.

4.0

Waited too long.

4.0

Good

5.0

I have found our ENT for life

5.0

I wouldnt use any one else.Dr.B.is a wonderful Dr.a great Surgeon and caring person

5.0

Very pleasant experience overall

5.0

He was very thorough and made me feel very comfortable.

5.0

Ms. Keri is great at her job

5.0

Great Dr. and his staff also

5.0

Na

2.0

No comments

5.0

Just a great visit. Everything went exactly as it was supposed to.

5.0

I have used Dr B. for many years and it is always an excellent experience in his office

5.0

Very good

5.0

Love it thank y’all doctor B

5.0

Very good

5.0

Amen to you all. Thank you for your great service. See you on my next visit.

5.0

Z

5.0

None at this time.

5.0

That's all.

5.0

Thank you Dr. B for caring!

5.0

Love that doctor up there

5.0

Staff was possibly unprofessional with personal chatter and silliness in the background of my stay in the room.

5.0

Great Service

5.0

She was great.

5.0

the doctor was professional and straight to the point

5.0

Would highly recommend Dr B. and his staff.

5.0

Very good

5.0

Great visit ....

5.0

Everyone was very pleasant and caring

5.0

Everything is great

5.0

He is a good doctor