Randal Jacks, MD

Family Medicine
CHRISTUS Trinity Clinic
English
All Ages
4.9/5 Read Reviews

Locations

  • CHRISTUS
    Multi specialty Clinic
    774 Landa St., New Braunfels, TX 78130
    Hours
    Open
    • Monday: 8 a.m. - 5 p.m.
    • Tuesday: 8 a.m. - 5 p.m.
    • Wednesday: 8 a.m. - 5 p.m.
    • Thursday: 8 a.m. - 5 p.m.
    • Friday: 8 a.m. - 5 p.m.

Hospital Affiliations

CHRISTUS Trinity Clinic


Insurance Accepted

  • Aetna US Healthcare
  • AmeriGroup
  • Blue Cross Blue Shield (BCBS)
  • Blue Cross Blue Shield of Texas (BCBSTX) Blue Advantage
  • Brookshire Bros
  • CHRISTUS Health Plan
  • Cigna
  • Cigna Healthspring
  • Community First Health Plan
  • First Health
  • Humana ChoiceCare Network
  • Medicaid
  • Medicare
  • Multiplan Commercial
  • Private Healthcare Systems (PHCS)
  • Railroad Medicare
  • Texas Childrens Health Plan
  • Texas True Choice STAR Health Plan (Foster Care)
  • TriWest
  • United Healthcare (UHC) - Community Plan
  • USA Managed Care

Education & Certifications

Residency: JPS Health Network

Medical Education: University of Texas Medical Branch Hospitals


Ratings & Reviews

  • Overall Quality of Care 4.9
  • Listened Carefully 4.9
  • Explained Things Clearly 4.9
  • Spent Enough Time 4.8
  • Showed Courtesy & Respect 4.9

Patient reviews (214)

5.0

Will miss Dr Jacks with retirement

5.0

Dr. Jacks is one of the best. He will be missed in hia retirement.

5.0

Hire more doctors that has the personality as Jacks. His nurse at this date Christen is a jewel.

5.0

Dr Jacks and his team are always great and take the time to actually discuss issues and concerns.

1.0

Visit was total waste of time and money

5.0

Very pleased with this last visit with Dr Jacks before he retires. Enjoy your retirement, Dr Jacks.

5.0

I will truly miss you but wish you a blessed retirement.

5.0

Dr. Jacks always is very attentive.

5.0

Enjoy retirement

5.0

Thank you, Dr. Jacks, for taking such good care of me these past years. You will be missed!!

5.0

Can not say enough good things!

5.0

Dr. Jacks and staff are the best.

5.0

Enjoy your retirement! You are going to be missed!

5.0

Very professional

5.0

A good man!

5.0

Thank you Dr Jacks

5.0

We always get excellent care!

5.0

Dr. Jacks should be revered as an example of excellence for many other physicians. As health care providers are increasingly required to see more patients amid unimaginable documentation levels and insurance hoops.

5.0

Personable and professional

5.0

Dr. Jacks will be missed when he retires. I appreciate his concern for my health all these years.

5.0

Just a tremendous likeable provider Will not find any one better.

5.0

Good followup visit.

5.0

Thank you for all the years of service. I appreciate all that you have done for me over the years.

5.0

The visit was very good

5.0

My appointment was at 1030, but I wasn’t seen until 1100.

5.0

I’m not fond of wellness visits but this one was pleasant.

5.0

Very pleased.

5.0

Excellent as always

5.0

Excellent doctor!

5.0

Very satisfied.

5.0

Excellent doctor.

4.0

Good feedback. Knowledgeable.

5.0

As always - well done!

1.0

Time to retire or get further training

5.0

I always feel like the staff really ""care"" about me and my health!

5.0

The follow up call after my visit put the frosting on the cake!!

5.0

Appreciate Dr. Jacks understanding when I have something to say.

5.0

Hope he doesn’t retire soon.

5.0

Dr. Jacks is impeccable in regard to patient care and listening to questions and addressing concerns.

5.0

Excellent care!

5.0

Excellent physician

5.0

Excellent

5.0

Great care.

5.0

Excellent doctor!

5.0

Too quick and hurried.

5.0

Your the BEST Dr I’ve had in the last 40 years

5.0

Very good knowledgeable provider

3.0

I never did see a doctor once I was in my room but was very satisfied with PA Amy. She was great

5.0

Not only a great doctor but a great person

5.0

Great Doctor and Nurse

5.0

None

5.0

FANTASTIC!

5.0

Thank you

5.0

Happy to be his patient because of his concerns for my health

5.0

Great doctor.

5.0

Thank you Dr Jacks for having room for me.

5.0

Grateful in getting appointments in a short notice.

5.0

None

5.0

He is a fantastic provider.

5.0

It was a nice and informative visit.

5.0

I love the new print out that is given to patients.

5.0

Dr Jacks is always attentive and thorough

5.0

Wonderful Dr.

4.0

Dr Jacks a top physician

5.0

Felt like he genuinely cared

5.0

No additional comments. Could not ask for a better provider

5.0

Very professional

5.0

What more could there be?

5.0

Caring. Knowledgeable professional

5.0

Dr Jacks has been and is my family’s GP for over 30 years. We are blessed.

5.0

Dr. Jacks is a good listener and helps with our family's health problems.

5.0

Outstanding care

5.0

Keep doing what your doing

5.0

None to provide. He is a fantastic doctor

5.0

All ares very professional

4.0

He talked about my bad cholesterol that was on my last lab from last May. Since then I have lost weight and my A1C should be much better. He informed of my bone density test results.

5.0

Thank you

5.0

I’m thankful for Dr. jacks & his staff.

5.0

Thank you. You and your team are awesome A+

5.0

Fantastic experienced loyal courteous provider

5.0

Thank you for providing me with such compassion.

5.0

I was very impressed.

5.0

Just a terrific kind courteous physician

3.0

Medication provided by my prior medical doctor is my fault if requesting a new refill as this mefication as worked for me even if it is a controlled drug which i dont abuse. New medication prescribed IS NOT working for me.

5.0

He takes his time with me and ask questions.

5.0

I respect and value my doctor’s knowledge and recommendations

5.0

Great!

5.0

Don't change anything awesome health clinic.

5.0

She as very nice and professional.

5.0

All was good.

5.0

Really like all staff that work there

5.0

Is kind and very concerned about me.

5.0

Like I said I only had my first appointment with Dr. Randal Jacks. I'm very pleased with all the answers he gave me.

5.0

Dr. Jacks listens to me and is not in a hurry if I have a question. That shows me that he cares.

5.0

The staff at Christus Trinity are great.

5.0

Great doctor.

5.0

He is always willing to refer me to anybody to help me understand my issues. Or gives me plenty of informational material to read.

4.0

That was all good

5.0

Thank you.

4.0

Done ✔️

5.0

Friendly

5.0

Dr. Jacks has been my doctor for over 30 years and I have no complaints.

5.0

I want a printout of my lab results

5.0

Excellent dr excellent bedside manner

5.0

Dr. Jacks is always friendly and takes time with you to answer any questions and makes sure you’re comfortable.

5.0

Hope he doesn't retire soon.

5.0

Excellent provider liked by all his patients and outside people

4.0

We just love this doctor and his staff

5.0

I couldn't be happier.

5.0

Needs to take more time with patients and not just 15 minutes

5.0

Knowledgeable staff explains things on a very personal level that is easy t understand.

5.0

They really care for your comfort and their care reflects that

5.0

Know doctors are on a quota

5.0

Dr. Jacks is absolutely the best doctor in the world. wonderful man.

5.0

Dr. Jacks always makes me feel relaxed and never rushed. He takes the time to explain things he may observe during the examination that he feels may be out of the ordinary for me. He is always on top of things and I appreciate him very much.

5.0

None

5.0

Thanks Dr. Jacks!

5.0

Very pleased

5.0

Thank you bless you

4.0

Very knowledgeable courteous kind and helpful provider

5.0

Great doctor.

5.0

Thank you for ordering the the tests for the emergency room to do. And the Creekside emergency room was wonderful.

5.0

Dr Jacks always listens to me and explains everything in a clear way that anyone could understand.

5.0

Very nice

5.0

Don’t ask me if I am depressed (by nurse) — maybe ask me how I am feeling or have any issues I would like to discuss. Are all patients asked if they are depressed or just people of age.

5.0

Thank you all for doing your jobs well! To God be the Glory!

5.0

I had some questions about my specific health issues and appreciated the time spent with me.

5.0

I am glad that he is my PCP

5.0

I am happy and will refer my friends.

5.0

Always appreciate any suggestions provided; appreciate any explanations.

5.0

I simply cannot say enough about the care My Wife and have received from Dr. jacks and his staff.

5.0

Needs to spend more time with patient. 15 minutes is not enough

5.0

Appointment length seems to be a concern for Dr. Jacks during some visits.

5.0

Glad I have Dr Jacks as my primary care doctor.

4.0

Always excellent service!

5.0

Na

5.0

Dr. Jacks is so good about listening but getting down to the facts of what the problems are -

5.0

Excellent.

5.0

Carrying Dr.

5.0

Super nice!

5.0

Dr. Jacks takes time to listen to his Patients.

5.0

Dr Jacks is very thorough.

5.0

Our family loves Dr. Jacks.

5.0

I can't think of anything right now.

5.0

Dr Jacks takes the time to answer any questions we have.

5.0

Great doctor.

5.0

I don't usually feel that he hurry's me out. He is attentive and has always shown through words and actions that he truly cares for me.

5.0

All was good.

5.0

Nothing else to say about him cause he is tremendous. The only thing I don't like is the amount of time he has to see you. 15 minutes is not enough.

5.0

Trust in Dr. Jacks — been going to him for over 30 years.

5.0

Again this is for Nurse Yvonne

3.0

Did not get to explain any other issues I had.

4.0

Keep up the good work!

5.0

See previous comments

5.0

Dr Jacks listens to our concerns and advices on what's best for our health.

5.0

Very attentive and listened to my oncerns.

5.0

Dr Jacks has always taken great care of us.

5.0

Thank you for always listening to me and reviewing all the information.

5.0

Thank you.

5.0

Excellent and very knowledgeable physician

5.0

The doctor is very knowledgeable and considerate.

5.0

Will definitely recommend and return when needed.

5.0

Answered all questions and concerns.

5.0

Dr. Jacks is very thorough!

5.0

Dr. Jacks is the best -- so grateful to have access to his knowledge and genuine care/compassion.

5.0

A true professional and kind individual

5.0

Well done!!

5.0

The best!

3.0

The nurse doing the blood test was unpleasant.

5.0

Good dr

5.0

Excellent service

5.0

Thank you so much!

5.0

Very professional

5.0

Thank you for always providing excellent service.

5.0

Thank you for your FINE care!!

5.0

Dr. Jacks is the best.

5.0

took lots of time to insure that my needs were met!

5.0

Dr Jacks is very understanding and caring.

5.0

Always listens and asks questions

5.0

Great visit

5.0

Very impressive.

5.0

I have been going to Dr. Jacks for 20 years. He always explains things clearly and is interested finding the root cause of what ails me.

5.0

It doese'nt get any better than Dr. Jacks

5.0

He took time to answer my questions and gave us advice on my concerns.

4.0

Check in friendly and efficient

5.0

Dr. Jacks rates a very good on all of these.

5.0

I have faith and trust in Dr. Jacks.

5.0

Very helpful friendly

5.0

Dr. Jacks has always been very attentive and friendly.

5.0

Check-in has improved

5.0

MyChart communication works good!

5.0

The nurse was exceptional.

5.0

Great Doctor

5.0

Awesome

5.0

Dr Jacks and his nursing staff are always willing to answer questions.

5.0

Thank you

5.0

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5.0

Be nice to him.

5.0

Very happy with the care that I receive from Dr Jacks

5.0

Dr. Jacks is a great doctor!

4.0

none

4.0

Many times this is due to me not knowing which questions to ask.

5.0

Your computer system broke down while I was there. All the files from your old system have not been moved into the new system. YOUR PHONE SYSTEM NEEDS AN OVERHAUL!

5.0

He takes care of his patient

5.0

Nope take care of Dr Jacks for me.

5.0

See previous statement

5.0

We are very please with the quality care we receive from Dr Jacks and his staff. I don't believe we could find a better doctor.

5.0

I cannot think of anything right now.

5.0

I have been a patient of Dr. Jacks for many years and I value his advice.

4.0

Dr Jacks is very dedicated to his profession and it shows in the way he treats his patients.

5.0

Covid precautions were good

5.0

Just a wonderful physician that time with you.

5.0

All is great!

5.0

Very thorough; very concerned; did not rush.

Meet Randal Jacks, MD