How To Contact Medical Records:
CHRISTUS Hospital - St. Elizabeth
409-892-7171, ext 5250
Please contact the Health Information Management Department at 409-236-7160, Option 1. A member of our Release of Information team will be glad to assist you.
Hours of operation:
8:00 a.m. to 5:00 p.m (both locations)
FREQUENTLY ASKED QUESTIONS
How do I get copies of my medical records?
In most cases, you have the right to look at or obtain a copy of medical and billing information. The actual patient must present at the Release of Information office and complete a medical record request form and provide photo identification. A parent or legal guardian may request the records of their minor child.
Can someone pick up my medical records for me?
Medical records are release to the patient of record and/or their legal guardian (s). If you wish to have someone pick up your records, their name and address must be listed on the medical record request form. They will have to provide photo identification in order to receive the records.
Will I have to pay for copies of my medical record?
We may charge a fee for the cost of copying, related supplies or postage at the rate of $1.39 per page. The fees are established by the state of Texas and updated regularly.
How long will it take to copy my medical records?
On average, it should take approximately 30 minutes depending on the number of customers waiting.
How are the copies provided?
Medical Records are provided on paper and radiology images are provided on a CD.
Where do I go to request and obtain my medical records?
CHRISTUS Southeast Texas - St. Elizabeth: 2830 Calder, Beaumont, Texas 77702
For directions to this department, check with the information desk when first entering the main hospital lobby.
CHRISTUS Southeast Texas - St. Mary: 2001 9th Avenue, Suite 105, Port Arthur, Texas 77642