New Billing & Medical Record System for CHRISTUS St. Michael
What does this mean to you?
Hospital services as of Saturday, July 1, 2023, will now be included in your monthly statement for both Hospital and Physician. You can also set up one payment plan in MyCHRISTUS or by calling Customer Service at our toll-free number 800-422-0490 or login to your MyCHRISTUS account.
For previous hospital services provided before June 30, 2023, please continue to make a payment or set up a payment plan by reaching out to 800-877-8623 or online.
Frequently Asked Questions
All services after July 1, 2023, will now be combined so you can see hospital bills included with your clinic bills. You will be able to easily pay your bill through your MyCHRISTUS account.
For services received prior to July 1, 2023, you will need to make a payment or set up a payment plan online through our Persona Portal.
Yes, you will see your original bills for accounts before Saturday, July 1, 2023, and you will see new hospital billing statements for any services after July 1, 2023.
They will continue to come from CHRISTUS Health.
Your billing statements will look similar except you will now see clinic services also listed.
For the previous statement before Saturday, July 1, 2023 account numbers started with an alpha prefix. For new statements after July 1, 2023 account numbers will all be listed under the same statement.
Please refer to your statement for mailed in payment address. For online payments for accounts prior to Saturday, July 1, 2023 please use the PersonaPay Portal. For online payments for accounts after July 1, 2023 please use the MyCHRISTUS Portal.
Unfortunately, no, you will continue to make payments towards your original accounts prior to Saturday, July 1, 2023 {not including clinic accounts} and make new payments or create new payment plans for any services after July 1, 2023.
At this time, each payment will need to be applied specifically to individual payment plans that have been set up.